Your privacy is important to us. This policy explains exactly what personal information Rumi Solt collects from Pakistani players, how it is used, who it is shared with, and what rights you have over your own data.
This Privacy Policy sets out how Rumi Solt ("we", "us", "our") collects, processes, stores and protects the personal information you provide when you register an account, use the platform at rumisolt.net, or interact with our support team.
We take your privacy seriously. As a platform built specifically for Pakistani players, we understand that trust is the foundation of everything — and that trust extends beyond just fair odds and fast payments. It includes being honest and transparent about what data we hold about you and exactly what we do with it.
By creating an account at Rumi Solt, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of it, please do not register or continue to use the platform. This policy should be read alongside our Terms and Conditions and Responsible Gaming policy.
Short version: We collect what we need to operate your account safely and fairly. We do not sell your data. We protect it properly. And you can request changes or deletion at any time by contacting support@rumisolt.net.
Rumi Solt collects personal data from you directly and automatically during your use of the platform. We apply the principle of data minimisation — we only collect what is genuinely necessary for the specific purpose it serves.
| Data Category | Examples | Collected When |
|---|---|---|
| Identity | Name, DOB, CNIC number | Registration & KYC |
| Contact | Email, mobile number, address | Registration |
| Financial | Easypaisa/JazzCash wallet, IBFT details | Deposits & withdrawals |
| Technical | IP address, device type, browser | Every platform visit |
| Behavioural | Bets placed, games played, session times | Active platform use |
| Communications | Support chat logs, email threads | Support interactions |
Rumi Solt uses the personal data we hold about you for the following purposes:
Your registration and identity data is used to create and maintain your Rumi Solt account, verify your identity during KYC, process deposits and withdrawals, apply bonuses and promotions, and communicate with you about your account activity. This is the primary reason we hold most of the data described above — without it, we simply cannot operate your account.
As a licensed platform, Rumi Solt is subject to anti-money laundering (AML) regulations and is required by law to verify the identity of players, monitor transaction patterns for suspicious activity, and report concerns to relevant regulatory authorities where required. The retention of KYC documents and transaction records is a legal obligation, not a choice.
We use technical and behavioural data to detect unusual account activity, prevent unauthorised access, identify bonus abuse patterns, and protect the integrity of our platform. This analysis is in your interest as well as ours — it keeps your account and funds safe.
Support communications are retained so that our team can provide consistent, informed assistance. If you contact us about an issue that occurred three months ago, we need the relevant records to help you properly.
Aggregated and anonymised usage data helps us understand how Pakistani players use the Rumi Solt platform, which features are most popular, and where we can improve the experience. This analysis never involves identifying you personally — it is pattern-level analysis of the overall user base.
With your consent, we may send you information about Rumi Solt promotions, new features, PSL season offers and other relevant updates. You can withdraw this consent at any time by updating your communication preferences in your account settings or by contacting support@rumisolt.net.
Rumi Solt processes your personal data on one or more of the following legal bases:
Rumi Solt does not sell, rent or trade your personal data to third parties for their own marketing purposes. Full stop. We share data only in the following limited circumstances:
We engage carefully selected third-party service providers who help us operate the platform. These include payment processors (for Easypaisa, JazzCash, bank transfers and card payments), KYC verification services, fraud detection providers, customer support technology providers, and cloud infrastructure services. These providers are contractually bound to process your data only as directed by Rumi Solt and to maintain appropriate security standards.
Live casino and slot games on Rumi Solt are provided by licensed third-party studios. When you play these games, limited session data may be shared with the relevant provider in order to deliver the game experience. This is restricted to what is technically necessary for game operation.
Rumi Solt may be required to disclose player data to licensing authorities, financial regulators, law enforcement agencies or courts where legally compelled to do so. We will notify you of any such disclosure where permitted by law.
In the event of a merger, acquisition or sale of all or part of Rumi Solt's business assets, player data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change and any material implications for how your data is processed.
Clear commitment: Rumi Solt has never sold player data and has no intention of doing so. Any data shared with third parties is shared only to the extent necessary to operate your account and deliver the services you use.
Rumi Solt uses cookies and similar technologies to operate and improve the platform. Cookies are small text files stored on your device by your browser when you visit a website. They help us recognise you, remember your preferences and understand how you use the platform.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in or using most platform features. For non-essential cookies, you can update your preferences at any time from the cookie settings panel on the platform.
Rumi Solt applies industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security against all possible threats. We encourage you to use a strong, unique password for your Rumi Solt account, enable 2FA, and contact us immediately at support@rumisolt.net if you suspect any unauthorised activity on your account.
Rumi Solt retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.
As a Rumi Solt player, you have the following rights over your personal data. To exercise any of these rights, contact support@rumisolt.net with your registered email address and a clear description of your request. We will respond within 30 days.
Request a copy of all personal data Rumi Solt holds about you. We will provide this in a readable format within 30 days of your request.
Ask us to correct any inaccurate or incomplete personal data we hold about you. Some changes (e.g. name corrections) will require supporting documentation.
Request deletion of your personal data. Note that we may be unable to delete data that we are legally required to retain under AML or gaming regulations.
Ask us to limit how we use your data in certain circumstances — for example while a dispute about data accuracy is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.
Object to Rumi Solt processing your data for direct marketing or profiling purposes. We will stop that specific processing upon receipt of your objection.
Rumi Solt does not knowingly collect personal data from individuals under the age of 18. Our platform is strictly for adults. If you are under 18, you must not register an account or use the Rumi Solt platform in any capacity.
If we discover or have reasonable grounds to believe that a registered account belongs to a person under 18, we will immediately suspend the account, conduct a review, and if confirmed, close the account permanently. Any winnings accumulated will be forfeited. If you are a parent or guardian and believe a minor has registered on Rumi Solt, contact us at support@rumisolt.net and we will investigate immediately.
The Rumi Solt platform may contain references or links to third-party content such as game providers or payment processor interfaces. These third-party services operate under their own privacy policies, and Rumi Solt is not responsible for the data practices of those services.
We recommend that you review the privacy policy of any third-party service before providing personal information to it. Within the main Rumi Solt interface, all data is governed by this Privacy Policy.
Rumi Solt may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make material changes, we will notify you by email to your registered address or by displaying a prominent notice on the platform at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically to stay informed about how Rumi Solt protects your privacy. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy.
If you have any questions, concerns or requests relating to this Privacy Policy or how Rumi Solt handles your personal data, please contact our Data Protection team:
For concerns about responsible gaming, your account limits or self-exclusion, please visit Responsible Gaming for dedicated tools and support resources.
Six ways Rumi Solt demonstrates genuine respect for the privacy of Pakistani players.
Every piece of data you send to or receive from Rumi Solt is protected by 256-bit SSL/TLS encryption. Your login credentials, payment details and personal information are never transmitted in plain text under any circumstances.
Rumi Solt has never sold player data to any third party and has no intention of ever doing so. The data you share with us stays with us and our carefully vetted service providers — it is not a commercial asset.
This Privacy Policy is written in clear, plain English — not deliberately obscure legal language designed to confuse. We want you to understand exactly what Rumi Solt does with your data, and this document is written with that goal in mind.
You have the right to access, correct, delete or export your data at any time. Rumi Solt takes these rights seriously and processes all valid requests within 30 days. Contact support@rumisolt.net with any data request.
We only collect data that has a clear, legitimate purpose. We do not collect data speculatively or build profiles beyond what is needed to operate your account safely and fairly in accordance with our licensing obligations.
Questions about how your data is used, requests to update your records, or concerns about a specific processing activity — the Rumi Solt support team handles privacy queries around the clock in both English and Urdu.
Now that you know how we protect your privacy, you can register and play knowing your data is in safe hands. Open your account in under 2 minutes and start betting on cricket and football in PKR.
⚠️ 18+ only. Gambling involves risk. Please play responsibly.